GEPF Online Self-Service Login – How to register and Login

GEPF (Government Employees Pension Fund) Self Service is a dynamic online platform designed for members, offering easy access to essential information and services. This user-friendly system is accessible from computers, cell phones, and tablets, providing flexibility and convenience for users at any time and from anywhere.

Services Offered on GEPF Self-Service Portal

When members access the GEPF Self-Service portal, they gain the ability to:

  • Access Benefit Statements: Instantly view personalized benefit statements.
  • Access Tax Certificates: Obtain tax certificates conveniently online.
  • Trace Registration and Retirement Benefits: Track the status and details of registration and retirement benefits.
  • Update Contact Information: Keep personal details up-to-date effortlessly.
  • Nominate or Update Beneficiaries: Manage and update beneficiary information seamlessly.
  • Access Personalized Correspondence: Retrieve personalized letters and newsletters tailored for individual members.
  • Access Latest Notices from GEPF: Stay informed with the latest updates and notices from the Government Employees Pension Fund.

How to Login into GEPF Self-Service?

To log into GEPF Self-Service, members can follow these simple steps:

  1. Visit the official link:
  2. Enter the ID Number or Passport Number.
  3. Enter the Password.
  4. Click on the “Log In” button.

Frequently Asked Questions (FAQ) on GEPF Self-Service

Q: What are the benefits of using GEPF self-service?

  • Engage with GEPF from anywhere, eliminating the need for in-person visits or waiting for documents by post.
  • Check and update personal details at any time.
  • Accessible on various digital devices with an internet connection, providing flexibility.
  • Time-saving and efficient, avoiding queues and wait times at call centers.

Q: Are there any special requirements for using self-service?

  • Members, pensioners, and beneficiaries are required to register for GEPF self-service to ensure authentication. Registration can be done through the GEPF self-service Web or App.

Q: How secure is self-service?

  • The portal displays data provided by members or their employers. Data is not stored externally, and access is secured through member credentials.

Q: Can I use self-service while traveling abroad?

  • Yes, self-service is accessible from anywhere, offering convenience even when members are traveling abroad.

Contact Information

For self-service queries, contact the GEPF self-service number at 012 319use or email at

Important Information from Comments

Error Resolution:

  1. Members experiencing login issues or OTP non-receipt are advised to contact the GEPF self-service number.
  2. Teachers facing payslip discrepancies related to GEPF deductions showing as 0000000 are encouraged to seek assistance.

Benefits of GEPF Self-Service in South Africa

The GEPF Self-Service portal in South Africa offers numerous benefits to its members, including:


  • Access pension-related information online at any time, avoiding the need for in-person visits.


  • Available 24/7, providing continuous access from any location with an internet connection.

Account Management:

  • View account balance, update personal details, access statements, request benefit estimates, and more.

Additional Generic Procedure for Login

To log into GEPF Self-Service in South Africa, follow these steps:

  1. Visit
  2. Click on the “Self-Service” tab.
  3. Enter your ID number and password.
  4. Click on the “Login” button.

If you forget your password, utilize the “Forgot password?” link and follow the instructions. For any login issues, contact the GEPF call centre at 0800 117 669.

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