How to send money from Tanzania to Kenya using Halotel

Sending money to loved ones in Kenya from Tanzania has become more convenient with Halotel’s mobile money services. Here’s a comprehensive guide to ensure a smooth money transfer experience using HaloPesa, Halotel’s mobile money platform:

Before You Begin:

Ensure Eligibility: Both you (the sender) and your recipient in Kenya must have active mobile money accounts. For Kenya, M-Pesa is the most widely used mobile money service.

Sufficient Funds: Make sure you have enough balance in your Halotel mobile money account to cover the transfer amount and any applicable fees.

Initiating the Transfer:

There are two primary methods to send money from Tanzania to Kenya using Halotel:

Method 1: Using the Halopesa USSD Code:

1. Dial the USSD Code: Open your phone’s dial pad and enter*150*88# on your Halotel line in Tanzania. This will access the Halopesa menu.
2. Navigate to “Send Money”: The menu options may vary slightly, but look for the option labeled “Send Money” or something similar. Follow the on-screen prompts to proceed.
3. Select “Send to Other Networks”: As you’re sending money to Kenya, which likely uses a different mobile money provider (e.g., M-Pesa), choose the option for sending to other networks.
4. Enter Recipient’s Mobile Number: Carefully enter the recipient’s Kenyan mobile phone number associated with their mobile money account (e.g., M-Pesa). Double-check the number for accuracy.
5. Specify Transfer Amount: Enter the exact amount of money you intend to send to your recipient in Kenya.
6. Confirm and Send: Review all the information displayed on your screen, including the recipient’s phone number, the transfer amount, and any applicable fees. Once everything is correct, confirm the transfer to initiate the transaction.

Method 2: Using the Halopesa App (if available):

1. Download and Install: If available in Tanzania, download and install the official Halopesa app on your smartphone from the app store.
2. Login: Launch the app and log in using your Halotel mobile money account credentials.
3. Send Money: Look for the “Send Money” or “Transfer” option within the app.
4. Select “International Transfer”: Choose the option for international transfers, as you’re sending money to Kenya.
5. Enter Recipient Details: Input your recipient’s Kenyan mobile phone number and select the mobile money provider in Kenya (likely M-Pesa).
6. Specify Amount and Confirm: Enter the transfer amount, review all details, and confirm the transaction if everything is accurate.

Confirmation and Follow-Up:

Confirmation Message: Upon successful transfer, you’ll receive a confirmation SMS on your phone from Halotel, notifying you that the funds have been sent.

Inform the Recipient: Let your recipient in Kenya know about the incoming transfer. They’ll also receive a notification from their mobile money provider (e.g., M-Pesa) once the funds are credited to their account.

Additional Information:

Transaction Fees: Be aware of any applicable transaction fees associated with sending money internationally. These fees may be charged by both Halotel and the recipient’s mobile money provider in Kenya.

Exchange Rates: The current exchange rate will be applied to the transfer amount. Familiarize yourself with the prevailing exchange rate to understand the final amount received by your recipient.

By following these steps and considering the additional tips, you can confidently utilize Halotel’s Halopesa service for your money transfers between Tanzania and Kenya.