SASSA R350 Grant (Now R370) Approved But No Payment? Here’s What to Do

Many people find themselves approved for the SASSA R350 grant but haven’t received any payment yet. Don’t worry, you’re not alone! Here’s a guide to understand why this happens and how to fix it.

Reasons for the Delay

• Bank Account Issues:
  • Balance: Your bank balance exceeding the means test threshold might delay payment. Consider lowering your balance if possible.
  • Verification: Ensure your bank account is verified for SASSA deposits.
• Contact Information: Outdated or incorrect contact details prevent SASSA from reaching you.
• Verification Process: SASSA may require additional verification of your application details, causing a temporary delay.
• SASSA Workload: High application volumes can lead to processing backlogs. Be patient while SASSA works through them.
• Technical Issues: Occasional technical glitches can delay payments. These usually resolve within a short time.
• Systemic or Administrative Issues: Delays may arise from internal SASSA issues or peak processing periods.

What to Do

1. Check Your Details:
   • Verify your bank details and contact information on the SASSA website. Update them if necessary.
   • Ensure you selected “Bank” as your preferred payment method (if applicable).
2. Contact SASSA:
   • If the above steps don’t resolve the issue, contact SASSA for a more detailed explanation. You can reach them via:
     • Helpline
     • WhatsApp
     • Local SASSA office
3. Be Patient:
   • Understand that processing times can increase during high application periods.
   • Regularly check the SASSA website or social media for updates on payment schedules.
4. Additional Tips:
   • If delays are due to verification, ensure all your documents meet SASSA’s criteria.
   • Report any suspected technical issues to SASSA.
   • Look for helpful insights in online SASSA beneficiary forums or social media groups.
   • Stay informed about any changes in SASSA R350 grant policies.

Remember: By following these steps, you can increase your chances of receiving your approved SASSA R350 grant promptly.