Safaricom’s Bonga Points program rewards its loyal subscribers for using their services. Here’s a comprehensive guide to enrolling, redeeming, checking your balance, and even sharing points with others:
What are Bonga Points?
Bonga Points is a loyalty program that allows you to earn points for every Kenyan Shilling spent on Safaricom services:
- Voice calls
- SMS messages
- Data bundles
The more you spend, the more points you accumulate! These points can then be redeemed for exciting rewards, including:
- Talk time (Minutes): Enjoy extended conversations with friends and family.
- Data bundles: Stay connected and browse the internet with data redemptions.
- SMS bundles: Send more text messages with convenient SMS bundle redemptions.
- Kenya Airways Ticket: Redeem a free ticket on select Kenya Airways flights (subject to availability and specific program terms).
How to Enroll in Bonga Points
Joining the Bonga program is quick and easy:
- Open your phone’s dial pad.
- Dial *126# and press “OK” using your Safaricom line.
- Select the “Enroll” option and press “Send” or “OK.”
- You will receive a confirmation message and bonus points for enrolling.
Alternatively:
- Text “Bonga” to 125.
Checking Your Bonga Points Balance
Keep track of your rewards by checking your balance:
- Open your phone’s dial pad.
- Dial *126# and press “OK” using your Safaricom line.
- Select “Check Bonga Points” from the menu.
- Your current Bonga points balance will be displayed on the screen.
Redeeming Your Bonga Points
Ready to enjoy your rewards? Here’s how to redeem:
- *Dial 126# and press the call button.
- Choose the “Redeem Bonga Points” option.
- Select the category you wish to redeem points for:
- Data
- SMS
- Minutes
- Airtime
- Kenya Airways Ticket (subject to availability)
- Choose the amount of points you want to redeem and confirm.
Sharing/Transferring Points to Another Number
Want to share your Bonga points with someone special? You can do this conveniently:
- *Dial 126#.
- Select the “Transfer Bonga Points” option.
- Enter the recipient’s Safaricom phone number.
- Enter the number of Bonga Points you want to transfer.
- Confirm the transfer with your Bonga PIN (if set) and press “OK.”
Securing Your Bonga Points with a PIN
For added security, you can set a Bonga PIN:
- Dial 1265#.
- Select the “Set New PIN” option.
- Enter your National ID number.
- Enter the amount of your last direct top-up.
- Create and confirm your desired PIN.
By understanding the Safaricom Bonga Points program and its various features, you can maximize your rewards and enjoy additional benefits from being a Safaricom subscriber in Kenya.