How to Earn, Redeem, and Share Safaricom Bonga Points

Safaricom’s Bonga Points program rewards its loyal subscribers for using their services. Here’s a comprehensive guide to enrolling, redeeming, checking your balance, and even sharing points with others:

What are Bonga Points?

Bonga Points is a loyalty program that allows you to earn points for every Kenyan Shilling spent on Safaricom services:

  • Voice calls
  • SMS messages
  • Data bundles

The more you spend, the more points you accumulate! These points can then be redeemed for exciting rewards, including:

  • Talk time (Minutes): Enjoy extended conversations with friends and family.
  • Data bundles: Stay connected and browse the internet with data redemptions.
  • SMS bundles: Send more text messages with convenient SMS bundle redemptions.
  • Kenya Airways Ticket: Redeem a free ticket on select Kenya Airways flights (subject to availability and specific program terms).

How to Enroll in Bonga Points

Joining the Bonga program is quick and easy:

  1. Open your phone’s dial pad.
  2. Dial *126# and press “OK” using your Safaricom line.
  3. Select the “Enroll” option and press “Send” or “OK.”
  4. You will receive a confirmation message and bonus points for enrolling.


  • Text “Bonga” to 125.

Checking Your Bonga Points Balance

Keep track of your rewards by checking your balance:

  1. Open your phone’s dial pad.
  2. Dial *126# and press “OK” using your Safaricom line.
  3. Select “Check Bonga Points” from the menu.
  4. Your current Bonga points balance will be displayed on the screen.

Redeeming Your Bonga Points

Ready to enjoy your rewards? Here’s how to redeem:

  1. *Dial 126# and press the call button.
  2. Choose the “Redeem Bonga Points” option.
  3. Select the category you wish to redeem points for:
    • Data
    • SMS
    • Minutes
    • Airtime
    • Kenya Airways Ticket (subject to availability)
  4. Choose the amount of points you want to redeem and confirm.

Sharing/Transferring Points to Another Number

Want to share your Bonga points with someone special? You can do this conveniently:

  1. *Dial 126#.
  2. Select the “Transfer Bonga Points” option.
  3. Enter the recipient’s Safaricom phone number.
  4. Enter the number of Bonga Points you want to transfer.
  5. Confirm the transfer with your Bonga PIN (if set) and press “OK.”

Securing Your Bonga Points with a PIN

For added security, you can set a Bonga PIN:

  1. Dial 1265#.
  2. Select the “Set New PIN” option.
  3. Enter your National ID number.
  4. Enter the amount of your last direct top-up.
  5. Create and confirm your desired PIN.

By understanding the Safaricom Bonga Points program and its various features, you can maximize your rewards and enjoy additional benefits from being a Safaricom subscriber in Kenya.

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