How To Check Your NAPSA Member Contributions Online

Keeping track of your NAPSA contributions is essential for effective retirement planning. Here’s a comprehensive guide on how to access your contribution information online:

  • Ensure you have a computer or smartphone with a stable internet connection.
  • Verify that your NAPSA membership details are registered, and your phone number is correctly linked to your account.

Steps:

  1. Visit the NAPSA Website: Open your web browser and go to the National Pension Scheme Authority website: https://enapsa.napsa.co.zm/
  2. Locate the e-Services Login: Look for a section dedicated to e-Services or member login on the NAPSA homepage. It may be labelled as “e-Services Login”, “Member Login”, or similar.
  3. Member Login (Important): Select the option for existing members, typically labelled “Employee Login” or similar. Avoid clicking on “Sign Up”, as it’s intended for new member registration.
  4. Verification: The website will prompt you to verify your identity, usually by entering your registered mobile number. Click “Submit” or a similar button.
  5. One-Time PIN (OTP): Check your registered mobile number for a text message containing a One-Time PIN (OTP). Enter this OTP on the website and click “Verify”.
  6. Accessing Your Contributions: Once verified, you’ll be directed to your personalized e-NAPSA dashboard. Look for a section labelled “Contributions” or “Member Statement”. Here, you’ll find your detailed contribution history.
  7. Reviewing Details: The displayed information may include:
    • Total contributions made by you and your employer (if applicable).
    • Contribution breakdown by year or month.
    • Contribution dates.

Additional Tips:

  • The layout and terminology on the e-NAPSA platform may change over time. Refer to on-screen instructions or check the NAPSA website’s FAQs section for updates.
  • If you encounter difficulties during the login process, contact the NAPSA Contact Center Toll-free Line at 677 or use their Integrity Toll-free Hotline at 5080.

By following these steps, you can conveniently access and review your NAPSA member contributions online, gaining valuable insights into your retirement savings.

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