In Zambia, the NAPSA Pre-Retirement Benefit offers eligible members the opportunity to withdraw a portion of their pension savings before reaching retirement age. This benefit, introduced on April 17th, 2023, provides financial flexibility to members in need. Here’s what you need to know:
Eligibility Criteria:
To qualify for the Pre-Retirement Benefit, you must meet one of the following conditions:
- Minimum Contribution Period: You have made contributions for at least 60 months (5 years), regardless of your age, but before reaching retirement age.
- Age Requirement: You are aged 45 years or older, irrespective of the number of contributions you have made.
Withdrawal Limit:
Eligible members can withdraw a maximum of 20% of their total NAPSA contributions. This amount is subject to indexing, with interest added to it.
One-Time Claim:
It’s essential to note that the Pre-Retirement Benefit is a one-off benefit. Once you claim it, you cannot do so again.
How to Claim Online:
Claiming the Pre-Retirement Benefit is now more convenient with the online claim process. Follow these steps:
- Sign Up on eNAPSA: Register for an eNAPSA account on the NAPSA eNAPSA platform (enapsa.napsa.co.zm).
- Required Documents:
- Phone Number: Ensure your phone number is correctly registered in your name with your mobile money provider.
- National Registration Card (NRC): Provide a copy of both sides of your NRC.
- Passport Photo: Have a recent passport-sized photo (less than 6 months old) ready.
- Email Address: Ensure you have an active personal email address.
NAPSA Contact Information:
For further assistance, you can reach out to NAPSA through the following channels:
- Contact Center Toll-free Line: 677
- Integrity Toll-free Hotline: 5080
Additional Tips:
- Review Contribution Statement: Before claiming, review your NAPSA contribution statement to understand the exact amount eligible for withdrawal.
- Plan Usage: Carefully consider how you will utilize the withdrawn funds, keeping in mind that it’s a portion of your retirement savings.
By following these guidelines, eligible members can navigate the Pre-Retirement Benefit process efficiently and make informed decisions regarding their pension savings.