How to login and use Employee Self Service (ESS) Utumishi in Tanzania

he Tanzanian government, under the President’s Office Public Service Management and Good Governance, has introduced a valuable online platform known as Employee Self Service (ESS) Utumishi. This platform revolutionizes how public servants manage various aspects of their employment by offering user-friendly digital solutions, eliminating the need for cumbersome paper-based methods.

Benefits of ESS Utumishi

  1. Centralized Access: ESS Utumishi serves as a centralized hub where employees can access crucial job-related information conveniently.
  2. Convenience: Public servants can effortlessly view and update their personal details, including contact information, at their own convenience and pace.
  3. Transparency: The platform provides clear visibility into salary data, empowering employees by keeping them informed about their earnings.
  4. Efficiency: ESS Utumishi streamlines processes by offering online options for handling service-related tasks, saving time and resources for both employees and the government.
  5. Reduced Paperwork: By transitioning to a digital platform, ESS Utumishi minimizes reliance on traditional paper-based processes, contributing to a more eco-friendly work environment.
  6. Support System: A dedicated support team is available to address any technical issues or queries employees may encounter while using the platform, ensuring a smooth user experience.

Who Can Use ESS Utumishi?

ESS Utumishi is specifically designed for public servants employed by the Tanzanian government across various departments and agencies.

How to Access and Use ESS Utumishi

Login Process:

  1. Visit the ESS Utumishi Portal: Open a web browser and navigate to the official ESS Utumishi website at
  2. Enter Login Credentials: On the login page, input your check number (username) and password in the provided fields.
  3. Click “Login”: Once your credentials are entered correctly, click the “Login” button to access your ESS Utumishi account.
  4. Forgot Password: In case you forget your password, utilize the “Reset Password?” link and follow the instructions provided to reset it securely.

Registration Process (For New Users):

If you’re a new user and haven’t registered yet, follow these steps:

  1. Click the “Click here to register” link on the login page.
  2. Complete the registration process by providing your employee identification information and creating a secure password.

Additional Notes

  • The website interface is available in both English and Swahili languages for user convenience.
  • For any technical inquiries or concerns, employees can contact the dedicated ESS Utumishi support team. Their contact details may be available on the login page or through a separate announcement.


ESS Utumishi represents a significant advancement in how Tanzanian public servants manage their employment affairs. By leveraging this online platform, employees can access vital information, update personal details, and handle service-related tasks efficiently, contributing to enhanced productivity and transparency within the public service sector.

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