Safaricom introduces a hassle-free way for you to access and download your MPesa statements directly from your mobile phone, eliminating the need to visit Safaricom retail outlets. With the MPesa e-statement service, you can conveniently request either a mini statement or a fully authenticated, stamped statement whenever you need it, whether monthly, every 6 months, or on demand.
Importance of MPesa Statements
MPesa statements are crucial for monitoring your financial activities and may be required when applying for loans from financial institutions or certain mobile loan apps.
How to Register for MPesa Statement Online
Follow these simple steps to register for the MPesa statement service:
- Dial *334# from your Safaricom line.
- Select “My Account.”
- Choose “M-PESA Statement.”
- Opt for either a full statement or a mini statement.
- Complete the registration process.
Once registered, you will receive a monthly statement sent to your email address between the 1st and 5th of every month. You can also use the same steps to opt out of receiving monthly statements.
Accessing and Downloading Your MPesa Statement Online
To access and download your MPesa statement sent via email, follow these steps:
- Dial *334# from your Safaricom line.
- Select “My Account.”
- Choose “M-PESA Statement.”
- Request either a full statement or a mini statement.
- Your stamped statement will be sent to your email, and you will receive an SMS notification.
- Log in to your email account to download the statement.
- Use your ID Number as the password to open the MPesa statement.
Key Features of Safaricom’s MPesa E-Statement
- Free Service: Accessible to all registered MPesa customers without any additional charges.
- Convenient Registration: Opt-in for on-demand or monthly statements using the *334# USSD code.
- Multiple Requests: You can request your MPesa statement up to 3 times a day.
- Automated Authentication: Statements are e-stamped automatically, verified as true statements from Safaricom, eliminating the need for physical stamping.
- Flexible Period Options: Request statements varying from 3 months, 6 months, and 12 months, or specify a custom date range within 30 days.
- Monthly Delivery: Receive your monthly statement sent once between the 1st and 5th of every month.
- Email Flexibility: You can register only one email address but change it as often as needed.
For statements older than one year, it’s recommended to visit a Safaricom Retail Centre for assistance.