To leverage the convenience of withdrawing money from PayPal directly to M-Pesa, you need to first link your PayPal account with your M-Pesa number. Here’s how you can seamlessly link the two accounts:
Steps to Link Your M-Pesa Account with PayPal
- Visit PayPal Mobile Money Website: Head to https://www.paypal-mobilemoney.com/m-pesa.
- Log in to Your PayPal Account: Enter your email address and password to access your PayPal account.
- Accept Terms and Conditions: Click on “Agree and Connect” to accept the terms and conditions presented.
- Enter M-Pesa Registered Phone Number: Provide your M-Pesa registered phone number and click on “Link your accounts.”
- Enter Confirmation Code: Input the confirmation code sent to your linked phone number.
- Successful Linking: Upon confirmation, your M-Pesa account is successfully linked to your PayPal account.
Withdraw Funds from PayPal to M-Pesa
Once your PayPal account is linked to M-Pesa, you can withdraw funds effortlessly using the following steps:
- Access PayPal Mobile Money Website: Visit https://www.paypal-mobilemoney.com/m-pesa.
- Log in to PayPal Account: Enter your credentials to access your PayPal account.
- Initiate Withdrawal: Click on “Withdraw” to begin the withdrawal process.
- Enter Withdrawal Amount: Input the desired amount to be withdrawn, ensuring it’s in USD and within your PayPal balance.
- Confirmation: Review the amount to be received in Kenya Shillings and the applicable exchange rate.
- Confirm Withdrawal: Click “Confirm” to finalize the withdrawal process.
- Transfer Notification: You will receive a notification from Safaricom confirming the initiation of the money transfer process.
- Completion Notification: Another notification will be sent via M-Pesa upon completion of the transfer.
Important Details to Note
- The transfer process typically takes between 2 hours and up to 3 days.
- Normal M-Pesa transaction charges apply.
- The maximum withdrawal limit is Ksh. 150,000 per transaction and Ksh. 300,000 per day.
Depositing Funds from M-Pesa to PayPal Account
To deposit funds into your PayPal account from your linked M-Pesa account, follow these straightforward steps:
- Log in to PayPal Mobile Money: Access your PayPal account through the mobile money portal.
- Initiate Top-Up: Click on the menu icon and select “Top Up.”
- Enter Top-Up Amount: Input the amount you wish to top up in USD and click “Calculate” to determine the equivalent amount in Ksh.
- Initiate M-Pesa Payment: Go to the M-Pesa menu, select “Lipa na M-Pesa,” and enter the Business number 800088.
- Complete Transaction: Enter your linked phone number as the Account Number, input the amount in Kenya Shillings, and complete the transaction using your M-Pesa PIN.
Customer Care Contacts
For any queries or assistance, you can reach out to Safaricom through the following channels:
- Call 100 or 200.
- Prepaid Customer: +254 722 002100
- Post-pay Customer: +254 722 002200
- Twitter: @Safaricom_Care and @SafaricomPLC
- Facebook: @SafaricomPLC
- Visit any Safaricom shop for in-person assistance.