How to check your Kenya Power Meter Number

Forgot your account number/meter number? Dial *977# for easy access to your meter number. Alternatively, you could contact the KPLC prepaid meter customer care. The contact centre numbers for all service-related issues include 95551, 0703070707 or 0732170170.

Having this meter number is the first step for a client to load a prepaid token. The meter box contains the specific codes. Here is how to activate a token meter for the various brands:

  • ACTARIS Meter Box. Dial 100 and then press enter or #
  • HEXING Meter Box. Dial 804, then press enter or #
  • CONLOG Meter Box. Dial #100, then enter or press #
  • SHENZEN Meter Box. Press 65, then enter.
  • In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.

How to Check and Pay Your Kenya KPLC Power Bill

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