A SASSA OTP is a unique code sent to your registered phone number whenever you need to update your grant information. It adds an extra layer of security by ensuring only authorized users can access or modify your grant details.
When do I need a SASSA OTP?
You’ll need a SASSA OTP whenever you make changes to your grant, including:
- Applying or reapplying for a grant
- Updating personal information
- Updating banking details
- Changing your phone number
- Appealing or reconsidering a grant application
- Cancelling or reinstating a cancelled grant
- Collecting payments (cash or ATM withdrawal)
- Logging in to the SASSA services web portal
How to Get a SASSA OTP
The OTP is automatically sent to your registered phone number when you initiate any of the actions mentioned above. There are two main ways to request updates and receive the OTP:
- SASSA SRD Official Website: This is the primary source for updates.
- SASSA WhatsApp Number: You can also apply for grants and receive OTPs through WhatsApp.
SASSA OTP Validity
For security reasons, the OTP code is only valid for less than 15 minutes. This ensures even if someone intercepts the code, it becomes useless after a short time.
Important Security Tips
- Never share your OTP with anyone, including anyone claiming to be from SASSA.
- Keep your phone nearby when requesting an OTP and use it as soon as possible.
- If you don’t receive the OTP:
- Wait 15 minutes before requesting a new one.
- Ensure your phone has a strong signal.
- Double-check the phone number is correct.
- If the issue persists, contact the SASSA helpline at 0800 601 011.
Alternative Option: Email OTP
If you provided your email address during application, you might also receive the OTP via email alongside your phone message.
What if I Receive an Unrequested OTP?
This could be a sign of unauthorized access. Be cautious and:
- Do not share the OTP with anyone.
- Contact the SASSA helpline immediately to report the attempt and secure your grant.
Preventing SASSA OTP Fraud
- Never share your OTP with anyone, even someone claiming to be from SASSA.
- Verify the source of any communication that includes an OTP. Contact SASSA directly to confirm its legitimacy.
- Secure your mobile device with a screen lock or password.
- Stay informed about common OTP scam tactics.
- Report suspicious activity to SASSA immediately.
By following these tips, you can ensure your SASSA grant remains secure and protected.