While the SASSA card remains the primary method for accessing grant funds, there are alternative options available for beneficiaries who don’t have their card or have lost it. Here’s a breakdown of these alternatives:
1. SASSA Pick-Up Points:
SASSA partners with specific retail stores to serve as convenient pick-up points for grant beneficiaries. Here’s how it works:
How to Use Pick-Up Points:
- Requirements: South African ID and a valid One-Time Password (OTP) sent to your registered cellphone number.
- Locate a Point: Find your nearest SASSA pick-up point either on the SASSA website or by contacting the helpline.
- Visit and Verify: Go to the pick-up point with your ID and OTP, provide necessary details, and receive your grant cash after verification.
2. Collection at the Post Office:
Some beneficiaries may have the option to collect their grant at a designated post office branch. Here’s how it works:
How to Collect at Post Office:
- Requirements: South African ID and a valid OTP.
- Confirmation: Check with SASSA if your grant is allocated for post office collection.
- Visit and Collect: Go to your designated post office branch with your ID and OTP, and collect your grant cash after verification.
Important Reminders:
- Always keep your ID and registered phone number handy for OTP verification.
- Never share your OTP with anyone to avoid fraud.
- Check operating hours of pick-up points and post offices before visiting.
- For Further Assistance:
Contacting SASSA:
If you have any questions or need assistance, you can reach out to SASSA using the following methods:
- SASSA Helpline: 0800 601 011
- SASSA Website: Visit their website for contact information.
Additional Notes:
- Replacing a lost or stolen SASSA card may take time, so consider these alternative withdrawal methods as temporary solutions.
- Apply for a new SASSA card as soon as possible to regain convenient access to your grant funds in the future.