AI in Contact Centres: Enhancing Human Interaction with Technology
by HANS ZACHARCAPE TOWN – THERE’S no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in…
by HANS ZACHARCAPE TOWN – THERE’S no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in…
by ADAM WHITTINGTONJOHANNESBURG, (CAJ News) – ALTHOUGH the tactics and technologies cybercriminals use have evolved over the past 20 years, phishing and other social…
by MISHAYA CHETTIARJOHANNESBURG, (CAJ News) – DEVOTEES of true crime documentaries and podcasts will be all too familiar with the trope of spouses taking out life insurance…
by JOHAN POTGIETERJOHANNESBURG, (CAJ News) – FOLLOWING a recent annual meeting by the World Economic Forum (WEF), industrial artificial intelligence (AI) has joined the…
CAPE TOWN, (CAJ News) – THE aviation sector’s recovery from COVID-19 has been remarkable, with revenue passenger kilometres (RPKs) and available seat kilometres…
by SIPHOKAZI KAYANAJOHANNESBURG, (CAJ News) – AS artificial intelligence (AI) has become increasingly sophisticated and mainstream, it is also clear that it will have a…
by DWIBIN THOMASJOHANNESBURG, (CAJ News) – MANY grids across the globe have one, persistent problem in common, aging infrastructure. In the US alone, the average installed…
by SARIKA ANDEEJOHANNESBURG, (CAJ News) – TRANSFORMERS are vital components in the fields of electrical engineering and power distribution, as they play a key role in…
by VIS GOVEMBERJOHANNESBURG, (CAJ News) – ONE of the biggest talking points in the world of tech today is Artificial Intelligence (AI). Touted as having the potential to…
by TIMBO DRAYSONNAIROBI, (CAJ News) – ARTIFICIAL Intelligence (AI) is changing the world. The last two decades have laid the infrastructure to give over five billion people…